When you use the Belle & Beau web site to purchase our gift boxes, you are deemed to have read, understood and agreed to these terms.


Should an item become unavailable or be discontinued, we promise to substitute it with an item of equal or greater value, just as delicious or just as lovely!


Belle & Beau respects your privacy and will never release your personal information. All information passed on to Belle& Beau is protected and completely private.
It is your responsibility to provide accurate information for the recipient when ordering a Belle & Beau gift box.
Belle & Beau will not be held responsible for any failed or delayed deliveries due to incorrect or missing delivery information supplied to us.


You can order Belle & Beau gift boxes online in complete confidence.
You are able to view your order at any time by clicking the ‘cart’ link at the top of each page.
The cart allows you to check and modify your order before proceeding to checkout.
Upon checkout, the delivery fee is added and you will be given the grand total of your purchase.
Your personal details including credit and bank card information is kept completely private and is protected using SSL encryption (secure link) keeping your details safe.


Belle & Beau gift boxes are packaged securely and with much love and care.
In the unfortunate unlikelihood that items are damaged in transit, please e-mail us on the day of delivery at orders@belleandbau.co.za

Should you wish to cancel an order, the following applies.
A confirmed order may only be cancelled with Belle & Beau’s consent.
If the order has been confirmed but not yet dispatched a 5% cancellation fee will be charged.
If the order has been confirmed and dispatched but not yet delivered, the delivery fee as well a 20% admin fee will be charged.

Unfortunately Belle & Beau does not offer refunds or exchanges.