TERMS AND CONDITIONS

When you use the Belle & Beau website to make a purchase, you are deemed to have read, understood and agreed to these terms.

 

IT’S ALL GOOD!

Should an item become unavailable/discontinued, we promise to substitute it with an item of equal or greater value, and just as lovely!

PRIVACY POLICY

Belle & Beau respects your privacy and will never release your personal information. All information passed on to Belle & Beau is protected and completely private.
It is your responsibility to provide accurate information when making a purchase.
Belle & Beau will not be held responsible for failed or delayed deliveries due to incorrect delivery information supplied to us.

MAKING A PURCHASE

You can purchase on Belle & Beau in complete confidence.
You are able to view your order at any time by clicking the ‘cart’ link at the top of each page.
The cart allows you to check and modify your order before proceeding to checkout.
Upon checkout, the fixed delivery fee is added and you will be given the grand total of your purchase.
Your personal details including credit and bank card information is kept completely private and is protected using SSL encryption.

REFUNDS, EXCHANGES & CANCELLATIONS

Belle & Beau gift boxes and offerings are packaged securely, with much love and care.
In the unfortunate unlikelihood that items are damaged in transit, please email us on the day of delivery at orders@belleandbau.co.za Should you wish to cancel an order, the following applies.
A confirmed order may only be cancelled with Belle & Beau’s consent.
If the order has been confirmed but not yet dispatched a 5% cancellation fee will be charged.
If the order has been confirmed and dispatched but not yet delivered, the delivery fee as well as a 20% admin fee will be charged.

Unfortunately Belle & Beau does not offer refunds or exchanges.